Frequently Asked Questions
Everything you need to know about your Canyon Offroad experience.
What is the typical shipping timeframe for orders?
Standard domestic shipping usually takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping?
Yes, we ship our rugged adventure apparel worldwide. International delivery times vary by location but typically range between 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I ensure I choose the right size?
Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
Are your materials sustainably sourced?
Canyon Offroad is committed to durability and ethics. We prioritize heavy-duty organic cotton and recycled polyester blends designed to withstand the elements while minimizing environmental impact.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.