Returns & Exchanges
At Canyon Offroad, we want you to be completely satisfied with your rugged apparel and gear. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the unwashed and unworn garments in their original packaging, ensuring all hangtags and labels are intact.
- 3.Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund or exchange within 5-7 business days to your original payment method.
